Chandrani Pearls Pvt. Ltd.'s privacy policy ("Privacy Policy") covers the collection and use of personal information ("Personal Information")that we may gather when you visit our Website, purchase Chandrani Pearls products, or when you contact our customer support department. At Chandrani Pearls we are committed to protecting your privacy to the greatest extent possible. This policy describes our data privacy practices, including what type of information is gathered, how Chandrani Pearls uses the information, and how we safeguard your Personal Information. You expressly consent to the processing of your Personal Information according to this Privacy Policy.

Why Chandrani Pearls Collects Personal Information

Chandrani Pearls collects your Personal Information at a variety of points, including when you place an order, or take part in other activities on our Website. During these interactions we will collect Personal Information relevant to your transacting with Chandrani Pearls, such as your name, billing address, phone number, e-mail address and credit card information. Please be aware that if you prefer not to provide us with your Personal Information, we may not be able to, or may choose not to, make such products available to you.

Cookies and Other Technologies

Following common e-commerce practices, Chandrani Pearls uses "cookies" and other technologies to collect non-personal data that enables us to better understand and improve the usability, performance and effectiveness of our Website. Cookies are unique text files sent to your browser and stored on your computer. If you do not want Chandrani Pearls to send cookies to your browser, you can set your browser options to reject cookies or notify you when a Website tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use some features of our Website. Additionally, Chandrani Pearls gathers general information about visits to our Website and stores this information in log files. This information includes the number of total visits to our Website, and which browser is used to view our Website (including the version number). No Personal Information is contained in this data. Chandrani Pearls uses this information to understand traffic and downloads on our Website, enabling us to improve the site, provide the best online experience possible and improve our ability to serve our customers.

Sharing Your Personal Information

Chandrani Pearls is committed to protecting your privacy. Chandrani Pearls will not, under any circumstances, rent, sell, or give away your Personal Information nor does Chandrani Pearls trade or exchange mailing lists with any other organization. Chandrani Pearls maintains this information; but we may disclose your Personal Information to third parties if we believe that such action is necessary to (1) comply with the law; (2) protect and defend the rights or property of Chandrani Pearls; (3) enforce the Chandrani Pearls Terms of Use Agreement.

How We Communicate with You

Chandrani Pearls will not send you excessive amounts of email or other communications. However, Chandrani Pearls may, from time to time, send you emails containing the following types of information: notifications promotional offers; notices concerning new products, enhancements, and pricing of Chandrani Pearls products, but not those of any other party; requests for feedback on your Chandrani Pearls product.

Chandrani Pearls 's Commitment to Data Security

Chandrani Pearls uses security protocols, secure servers, firewalls, 128-bit SSL encryption and other technology and procedures to protect against the loss, misuse and alteration of your Personal Information. If you choose to purchase jewellery online using a credit card, the credit card information is sent to the payment gateway using 128-bit SSL (Secure Socket Layer) encryption, an industry-standard method for protecting data as it travels over the Internet.

Acceptance of this Privacy Policy

By using the Website or any services provided through the Website, you expressly consent to the use and disclosure of information as described in this Privacy Policy.

Privacy Policy Revisions

Chandrani Pearls reserves the right to amend, revise or modify this policy and our other policies and agreements at any time and in any manner.

Access to Information

Chandrani Pearls strives to maintain the accuracy of our information. Users may contact us about any inaccuracies they may find.


Although as mentioned we will take all care and make all effort to keep your information private however, we will not be held legally responsible for any breach as the information may be divulged to other parties which has been obtained by methods which are beyond our reasonable control.

Shipping & Delivery Policy

Our Shipping Policy is extremely simple and we have endeavored to make it even more transparent.

We deliver our Pearl Jewellery all across the world. We have partnered with India Post and other renowned couriers to find the best and fastest way of delivering the product to you. Once your jewellery is ready for shipment, we handover the packed shipment to either Blue Dart, or India Post. They deliver to the remotest and tiniest corners of the world so, we are very sure, your Pearl Jewellery will somehow find you.

How long would it take for the shipment to be delivered?

It usually takes about 5-7 days for the shipment to reach you in India, and about 10 days for the shipment to reach you if you are outside India. Please keep in mind that all logistics companies and the postal service deliver during working hours and during weekdays, so we would advise you to make someone available to receive the shipment during such hours/day at the Shipping Address mentioned in your Order.

What is the Shipping charge?

Your shipping cost is calculated on the weight and size of each package including the product, the packing material etc. The shipping cost also factors in the country of shipment. Once you choose a product and add it to ‘My Cart’ and proceed to Checkout, you will be able to see the exact cost of shipping.

Does the shipping charge change if I order more than 1 item?

It does not matter how many Pearl Jewellery items you ordered. The shipping cost is calculated only on the factors mentioned above i.e. size, weight and destination.

If I want to change the jewellery, who pays for the return shipment??

In the event, you are returning a Jewellery because you do not like it anymore or if you would like to exchange it, then the cost shall be borne entirely by you. Please note however that any returns are subject to the product being in an absolute new condition and in the manner it was sent with the original packing and tags of the Jewellery being displaced.

Is there a transit Risk?

Once we handover your parcel to Blue Dart or India Post, we take no responsibility towards the same. We are more than confident that a global leader such as Blue Dart will surely be able to deliver your parcel. And yes, till date, they have never failed us.

Are there any custom duties etc payable on the import of the Pearl Jewellery?

We would request you to check with the Government of your Country of residence in relation to the application import duty on Pearl Jewellery. Since, we ship across the world, it is not possible to keep a tab on the ever changing custom duty structures of each and every country. Hence, to keep matters simple and easy, we have ensured that the prices of our Pearl Jewellery do not take into account the custom duties, if any.